Change can be a catalyst for growth, but without structure, it can be a mess leading towards failure. When Valxon, a 15-employee and growing B2B company specializing in customized merchandise, underwent a leadership change, the new CEO, Karel Poplstein, was determined to support the team through the transition. However, he and his leadership team faced an overwhelming number of concerns from employees, who were feeling overworked, frustrated, and unclear about expectations. Without a clear understanding of where to begin, they partnered with Behavera to gain deep insights into the true root causes of dissatisfaction. By leveraging Behavera’s Engagement Survey and Recommender, they uncovered the key challenges affecting employees and transformed those insights into actionable plans that delivered immediate and meaningful improvements.